Required

• Current California RN License
• Bachelor’s degree in nursing
• Three years ER, Acute Care or Urgent Care and Pediatric Experience
• Knowledge of the Adult and Pediatric patient population and practice operations
• Knowledge of all aspects procedures and medication administration in an urgent care setting.
• Ability to assume direct involvement and provide backup support during clinic emergencies and in patient related problem solving.
• Ability to organize, prioritize, and follow through for multiple patient treatments.
• Phlebotomy and IV skills
• Possession of current BCLS from the American Heart Association or American Red Cross
• Skill in performing with frequent interruptions an/or distractions including the ability to accept equivocal circumstances and respond and adapt to changing priorities and deadlines.
• Ability to utilize appropriate interpersonal skills in all interactions.
• Ability to accept direction and promptly follow through on other duties as assigned with minimal supervision
• Experience and knowledge to accurately screen and triage acute patient
• Knowledge and experience to recognize abnormal laboratory values and respond
• Demonstrated ability to establish and maintain cooperative working relationships with patients, peers, physicians, and administrators.
• Skill in listening perceptively, conveying awareness, and responding to patients and visitors with health concerns using tact and discretion.
• Ability to interact diplomatically and sympathetically with patients, their families, and general public in a high volume, clinical setting.
• Ability to maintain equanimity in the face of resistance, indifference, and hostility
• Ability to maintain confidentiality and to work with sensitive and confidential information using discretion and judgment.

Preferred

• Knowledge and skill in Central line Catheter management and access
• Skill in usage of medical diagnostic equipment, as well as working knowledge of instruments and supplies required to perform necessary blood tests and procedures
• Working knowledge of the UCLA registration system, appointment scheduling system and order entry system.